Unsatisfactory garbage collection

When I went to retrieve my rubbish bins this morning I found that one of them, shown here, had not been properly emptied, and the other (not in picture) had been overturned. This isn't the first time I've had poor service from the collectors.

The rubbish collection is contracted out to East Waste. I complied with their collection policies but this did not prevent them from doing a shoddy job.

I went to the council offices today and notified them of my concerns, and will await a response from either them or East Waste.

I cleaned up the mess shown in the photo myself.